Aggregate figures only — no ticket, company, or evidence detail. Click a row for detail.
| Department | All-time | Open | In window | Res % | SLA % | Avg close | First resp | Relief reported |
|---|---|---|---|---|---|---|---|---|
| K-Electric Liaison KEL | 33 | 11 | 31 | 100 | 93.5 | 106h | 5h | Rs 5,234,000 |
|
Top categories:
KE Billing / Meter Dispute (13)KE Unfair Inspection / Harassment (8)General Facilitation (4)Load-shedding Business Loss (3)Inspection Notice (3)
Cities:
Karachi (17)Larkana (6)Sukkur (4)Hyderabad (3)
Reopened: 1 · Escalation rate: 6.5%
|
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| Banking & Payments Liaison BNK | 25 | 3 | 21 | 100 | 90.5 | 107h | 5h | Rs 6,957,000 |
|
Top categories:
Export Remittance Delay (14)Account Freeze / KYC Issue (5)Payment Processing Dispute (2)
Cities:
Karachi (11)Larkana (5)Hyderabad (3)Sukkur (2)
Reopened: 0 · Escalation rate: 9.5%
|
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| Local Government & KMC-DMC KMC | 23 | 4 | 18 | 100 | 88.9 | 105h | 5h | Rs 5,784,000 |
|
Top categories:
Municipal Sealing Notice (10)Trade License Issue (5)Encroachment / Forced Closure (Municipal) (3)
Cities:
Karachi (8)Hyderabad (5)Sukkur (4)Larkana (1)
Reopened: 0 · Escalation rate: 11.1%
|
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| Sindh Police Liaison POL | 20 | 6 | 16 | 100 | 81.3 | 103h | 6h | Rs 4,804,000 |
|
Top categories:
Forced Closure Demand (Police) (11)Police Harassment / Undue Interference (5)
Cities:
Karachi (9)Sukkur (3)Hyderabad (2)Larkana (2)
Reopened: 0 · Escalation rate: 18.8%
|
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| Labor Department LAB | 19 | 2 | 16 | 100 | 100 | 103h | 6h | Rs 4,578,000 |
|
Top categories:
Working Conditions (5)Inspection Notice (5)Registration / License (4)Wage Dispute (2)
Cities:
Karachi (11)Hyderabad (2)Larkana (1)Sukkur (1)
Reopened: 0 · Escalation rate: 0%
|
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| FBR Tax Liaison FBR | 17 | 3 | 16 | 92.3 | 100 | 112h | 6h | Rs 5,085,000 |
|
Top categories:
FBR Tax Notice / NTN Classification (11)Inspection Notice (5)
Cities:
Karachi (8)Sukkur (3)Larkana (3)Hyderabad (2)
Reopened: 0 · Escalation rate: 0%
|
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| Sindh Revenue Board SRB | 14 | 5 | 13 | 100 | 92.3 | 93h | 6h | Rs 3,006,000 |
|
Top categories:
SRB Service Tax Notice (8)SRB Registration / Filing Issue (3)Inspection Notice (2)
Cities:
Karachi (6)Larkana (3)Hyderabad (2)Sukkur (2)
Reopened: 0 · Escalation rate: 7.7%
|
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| Telecom & Internet Liaison (PTA) PTA | 11 | 2 | 10 | 100 | 90 | 123h | 5h | Rs 3,152,000 |
|
Top categories:
Internet / Telecom Disruption (10)
Cities:
Karachi (7)Hyderabad (1)Larkana (1)Sukkur (1)
Reopened: 0 · Escalation rate: 10%
|
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| Karachi Development Authority KDA | 7 | 0 | 7 | 85.7 | 100 | 112h | 6h | Rs 801,000 |
|
Top categories:
Approval Delay (4)Land / Estate Issue (3)
Cities:
Karachi (5)Larkana (1)Sukkur (1)
Reopened: 0 · Escalation rate: 0%
|
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| Sindh Environmental Protection Agency SEPA | 6 | 2 | 5 | 100 | 100 | 88h | 4h | Rs 1,815,000 |
|
Top categories:
Environmental Inspection (4)Inspection Notice (1)
Cities:
Karachi (3)Sukkur (1)Hyderabad (1)
Reopened: 0 · Escalation rate: 0%
|
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| SESSI / EOBI Liaison SSI | 6 | 0 | 6 | 100 | 100 | 120h | 7h | Rs 2,161,000 |
|
Top categories:
Social Security (SESSI/EOBI) Demand (6)
Cities:
Karachi (4)Hyderabad (2)
Reopened: 0 · Escalation rate: 0%
|
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| Sindh Building Control Authority SBC | 4 | 0 | 4 | 100 | 100 | 120h | 7h | Rs 1,047,000 |
|
Top categories:
Premises / Building Approval (4)
Cities:
Larkana (2)Karachi (1)Hyderabad (1)
Reopened: 0 · Escalation rate: 0%
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